Privacy Policy
Up Coast Digital Products, Inc. Last Updated: September 19, 2026
1. Overview
We respect your privacy.
We operate from British Columbia, Canada and follow applicable Canadian privacy laws, including PIPEDA.
Participants may be located globally. Your information may be processed or stored outside your country.
2. Information We Collect
We collect the following types of information:
Information You Provide to Us
- Your name
- Your email address
- Information you share in your application
- Messages, survey responses, and feedback
- Content you choose to share during live sessions, group discussions, or coaching
If you purchase a paid program or service, we also collect:
- Your billing name
- Your country
- Limited transaction details (such as payment confirmation, amount, date, and transaction ID)
Payment Processing
Payments are processed securely by Stripe.
We do not store or have access to your full credit card number.
Stripe handles payment information according to its own privacy policy and security standards. We receive limited transaction details needed to confirm payment and manage your access to programs or services
Information collected automatically:
- IP address
- Browser/device data
- Website analytics data
- Cookie data
3. How We Use Information
We use personal information to:
- Deliver Programs
- Process payments
- Communicate with you
- Provide access to materials
- Improve our Programs
- Share educational content
- Meet legal obligations
We do not sell your personal information.
4. Third-Party Service Providers
We use service providers to operate our business, including:
- Payment processors
- Video platforms
- Community platforms
- Email providers
- Transcription services
- File storage providers
- Other tools that support Program delivery
These providers may process data outside Canada.
5. Recordings
Live sessions may be recorded.
Your voice, image, name, and contributions may appear in recordings shared with enrolled participants.
Short excerpts may be used publicly for educational purposes, as described in our Terms.
6. Cookies
Our website uses the cookies it needs to operate, such as the one that keeps you signed in.
We count visits to our pages as totals, from the page request itself: the page, the day, the site you came from, and any campaign tag in the link. This count uses no cookies, stores nothing on your device, and does not record who you are.
Only if you say yes on our site banner, we set a cookie that lasts for your visit and record the pages you open, in order, and the time spent on each. If you sign up, that path is kept with your record. If you do not, it is deleted after 6 months. You can change your choice at any time from the link in the site footer.
You may adjust cookie settings in your browser.
7. Data Retention
We retain personal information only as long as reasonably necessary for business, legal, and operational purposes.
If you request deletion:
- We may delete your account.
- This may remove access to Programs.
- Certain records may be retained where required by law (for example, financial records).
8. Your Privacy Rights
We extend the following rights to all participants, regardless of location:
You may request to:
- Access your personal information
- Correct inaccurate information
- Request deletion
- Withdraw consent where applicable
To make a request, please use the contact form available on our website.
9. Security
We use reasonable administrative and technical safeguards to protect personal information.
No system is completely secure, but we take protection seriously.
10. Children
Our public Programs are intended for individuals 18 and older.
Separate agreements apply to youth programs offered through partner institutions.
11. Updates
We may update this Policy from time to time. The current version will always be available on our website.